
Heathrow Airport will soon be participating in trials which use radio frequency identification (RFID) technology in order to track passenger baggage. Some experts estimate that the use of this technology could significantly cut down on the numbers of bags lost and save airlines up to £400 million per year.
Plans for the full scale rolling out of RFID baggage tagging will be released soon and they are expected to affect a total of 80 airports world wide. Since these airports are responsible for 80 per cent of all lost luggage, improvements in baggage tracking in these airports could have a large scale impact.
The project manager for International Air Transport Association (IATA), Andrew Price, is behind the technology and feels certain it will improve the handling of baggage around the world.
In the UK, Stephen Challis the head of product development for BAA, said that he was committed to discovering exactly how the technology could best be used in the country's airports to improve passenger experience.
So far, Heathrow Airport is scheduled to try the technology. Challis said that trials at London's busiest airport would include "state-of-the-art tagging equipment installed at some check-in desks".
In an interview with Computing magazine, Challis said that Following trials, the wider use of RFID technology at the airport will be reviewed."
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Jennifer Jones Editorial
22/06/2007
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